Client Articles: Vision-Based Diagnosis
Appendix
FARM SERVICE AGENCY APPLICATION DEVELOPMENT CENTER CHARTER
We are the software application development center for the Farm Service Agency, an organization dedicated to serving our customers‑we care. Our software supports agricultural programs throughout the world. We implement software solutions that are original, innovative and effective. Through our use of leading‑edge technologies and methods, we consistently produce products that exceed world‑class standards. Our products allow the agency's front line employees to effectively and efficiently provide the highest levels of customer service.
Our center, a successful and growing organization, is an internationally recognized leader in its field. Throughout our center, we are committed to generating breakthrough solutions that solve the most complex information resources management needs of our agency. Our innovation taps into the full creativity of human beings: the capability to create, generate, invent and design from nothing.
We are committed to generating extraordinary communication‑powerful listening and committed speaking‑that results in self‑expression and fulfillment. Our center is an exciting, challenging and enjoyable place to participate and work. Staff well‑being, self‑expression, accountability and integrity are the tenets upon which we stand. This stand causes our extraordinary customer and employee satisfaction.
The world we have made as a result of the level of thinking we have done thus far creates problems that we cannot solve at the same level at which we created them.
Our center, a successful and growing organization, is an internationally recognized leader in its field. Throughout our center, we are committed to generating breakthrough solutions that solve the most complex information resources management needs of our agency. Our innovation taps into the full creativity of human beings: the capability to create, generate, invent and design from nothing.
We are committed to generating extraordinary communication‑powerful listening and committed speaking‑that results in self‑expression and fulfillment. Our center is an exciting, challenging and enjoyable place to participate and work. Staff well‑being, self‑expression, accountability and integrity are the tenets upon which we stand. This stand causes our extraordinary customer and employee satisfaction.
The world we have made as a result of the level of thinking we have done thus far creates problems that we cannot solve at the same level at which we created them.
Albert Einstein
This is our work.
This is who we are.
This is what you can count on.
This is the Farm Service Agency's application development center.
We gratefully acknowledge Hallmark Cards and Landmark Education Corporation for their examples of breakthrough thinking that contributed to the crafting of the Application Development Center Charter.
The Meaning of a Vision-Based Diagnosis
Review of the Literature on Reengineering and Reinventing
Magma as a Model of VBD
A Case Study at the Farm Service Agency
Mobilizing for Transforming Change
Appendix and References
This is who we are.
This is what you can count on.
This is the Farm Service Agency's application development center.
We gratefully acknowledge Hallmark Cards and Landmark Education Corporation for their examples of breakthrough thinking that contributed to the crafting of the Application Development Center Charter.
The Meaning of a Vision-Based Diagnosis
Review of the Literature on Reengineering and Reinventing
Magma as a Model of VBD
A Case Study at the Farm Service Agency
Mobilizing for Transforming Change
Appendix and References